Note We cannot guarantee our ability to make changes or cancellations to an order. If cancellations or changes are possible, we will do all we can to accommodate.
We can not cancel your order if we have delivered, and we didn’t receive any cancel information from you,please understand.
Moneyback policy:
1.1. If for any reason you are not satisfied with your product during the first 30 days after the purchase, simply contact our customer service team to solve your problem;
Refund can be issued in these cases:
- software doesn’t work properly ( You must make an image where we can see problem ) and it couldn’t be solved by the Support team;
1.2 Refund can be processed within one week ( this is a minimal time ). As you know to transfer money between the banks takes time, so be patient;
1.3 After having received a refund you must delete all software and files you received from our Store and our support team;
Chargeback Policy:
2.1 Chargebacks are neither good for you nor for our Store, because in this case you will lose 10% money and your credit card’s fraud rate will increase which in its turn results in inability to make other purchases online. That’s why its simpler to make all the disputes together with our Support team and resolve them in a timely manner;
2.2 It is your responsibility to fill in a real, working e-mail address for all communications with the Support team and our Store;
2.3 If chargeback was made by you, our Store needs to perform the following:
- If fraud is suspected, we report the case to the FBI Internet Fraud Complaint Center and BBB;
- Initialize legal proceedings against you to recover the order amount, plus the compensation.
THESE TERMS AND CONDITIONS CAN BE CHANGED WITHOUT FURTHER NOTICE.
